These experiences revealed a common issue: many older adults want to use technology confidently but struggle to find patient, trustworthy, and local computer help that truly understands their needs.
Mckenzie Golden founded Computer Tutors & Digital Solutions to provide in-person and one-on-one computer support for older adults in the Capital District, delivered with patience, clarity, and respect. Her teaching style is calm and approachable, and sessions are always tailored to the individual—never rushed, never overwhelming.
Mckenzie is highly qualified to support a wide range of technology needs. She is a professionally trained teacher, has taught adult computer classes, and has worked as a computer lab technician at both the secondary and collegiate levels. This professional background allows her to explain technology in clear, practical terms and to create a comfortable learning environment for seniors and adults returning to technology later in life.
Today, Computer Tutors & Digital Solutions proudly provides senior-friendly computer tutoring, digital literacy education, and personalized technology support across the Capital Region of New York. Clients turn to Mckenzie not just for technical help, but for confidence, independence, and peace of mind.
Mission Statement
Our mission is to empower older adults throughout the Capital District and Upstate New York to use technology confidently, independently, and safely through patient, personalized, and locally trusted support.
Our Values
Patience & Respect
We honor the learning pace and life experience of every client. Technology help should always feel supportive—not stressful.
Clear, Practical Instruction
We focus on real-world solutions, step-by-step guidance, and plain-language explanations that make sense.
Trust & Reliability
As a local Capital District technology service, we build long-term relationships based on honesty, consistency, and dependability.
Personalized, One-on-One Support
From home computer help to digital photo organization, services are customized to each client’s goals and comfort level.
Community-Centered Service
We are proud to support older adults, families, senior centers, and community organizations throughout Upstate New York.
About Computer Tutors & Digital Solutions
Personalized Technology Support for Older Adults in the Capital District & Upstate New York
Computer Tutors & Digital Solutions is a locally owned technology support and education business founded by Mckenzie Golden, serving older adults, families, and small businesses throughout the Capital District and Upstate New York, including [Albany, Schenectady, Troy, Saratoga Springs, and surrounding communities].
The company was created in response to a real and growing need in the local community. Like many families in Upstate New York, Mckenzie found herself frequently helping loved ones with technology—supporting her mother-in-law with small business computer needs, assisting her mom with everyday technology challenges, and hearing friends talk about how often they are called to help their parents with email, devices, online accounts, and digital photo storage.